How Yoma Fleet Uses Observability to Improve IT Operations

The Power of Observability: How Yoma Fleet is Enhancing the Performance of its Products and Services

In today’s digital world, ensuring that applications and infrastructure run smoothly is more important than ever. But as technology advances, so does the complexity of the systems that power our products. This is where observability comes in—a powerful concept that goes beyond traditional monitoring to give us a deeper understanding of what’s really happening inside our systems.

At Yoma Fleet, we’re embracing observability to make our products and services better and deliver an exceptional experience to our customers.

What is Observability?

Think of observability as a way to make the inner workings of a system more visible. It’s about collecting data—like performance metrics, logs of what’s happening, and traces of how requests move through the system—to see if everything is running smoothly.

Unlike traditional monitoring, which might only tell you that something is wrong, observability helps us understand why something isn’t working and how to fix it.

What’s the difference with traditional monitoring?

Traditional monitoring focuses on predefined metrics—like data usage, memory utilization, or response times—to detect anomalies. It answers the question, “Is something broken?”

However, it often lacks the full context needed to answer why the issue occurred. It usually looks at individual components in isolation, which works for simpler systems, but fails in today’s distributed architectures like microservices.

In contrast, observability brings together logs, metrics, and traces into a unified context. It enables cross-system visibility and root cause analysis, helping teams to proactively resolve problems before they become critical.

Why Observability is so important

Today’s systems are incredibly complex. Many applications are now made up of microservices, which are small, independent pieces of software that work together. This setup allows for flexibility—like updating one part of an app without affecting the whole thing. However, this also makes it harder to see the big picture.

Traditional monitoring tools can fall short because they often look at only one part of the system at a time. But with observability, we gather data from all parts of the system, giving us the insights we need to manage these complex environments effectively.

SRE (Site Reliability Engineering) Benefits

Observability is a key pillar of the Site Reliability Engineering (SRE) discipline. It helps teams drive:

Better data delivery across all system components

Improved application performance

Increased resilience for end users

Enhanced security postures through deeper system visibility

How Observability Drives Product Success

For any digital product, observability is key to keeping everything running smoothly. Here’s how it helps:

Faster Problem Solving: With a clear view of how every part of a system is performing, we can quickly find and fix issues before they affect our users.
Better Performance: Continuous monitoring and analysis help us optimize system performance, ensuring our products and services handle high demand without a hitch.
Informed Decisions: Comprehensive insights into system behavior allow us to make smarter, data-driven decisions that improve our products and better meet customer needs.

At Yoma Fleet, we know our customers count on us for reliable, high-performance solutions. That’s why we’re committed to enhancing the observability of our systems to ensure we meet and exceed these expectations.

When Observability is Enabled, What Can Be Observed as Product Benefits?

Observability doesn’t just detect issues—it helps uncover opportunities to improve. With observability fully implemented, we can:

Detect infrastructure misconfigurations

Pinpoint application issues

Identify API bottlenecks and transaction errors

Track security incidents through end-to-end attack vector visibility

Perform real-time analysis, threat deduction, and automatic alerts

Enable real-time responses and faster root-cause resolution

How Yoma Fleet is Improving Observability

At Yoma Fleet, we’re taking big steps to improve observability across our products. While we use tools like Grafana to help with this, observability is much more than just a single tool—it’s a comprehensive approach that involves collecting, analyzing, and acting on data from all parts of our system.

Here’s what we’re doing:

Collecting Diverse Data: We gather different types of data—like metrics, logs, traces, and profiles—to get a complete picture of our systems. This helps us understand not just what’s happening, but why.
Storing Data for the Long Term: To spot trends and issues over time, we’re extending how long we keep our data. This allows us to compare current performance with historical data, making it easier to spot patterns and areas for improvement.
Using Cloud-Native Tools: We use Grafana Agents to collect and analyze data from Cloud Events to be interpreted more effectively. This in turn helps us with our ability to monitor and understand our systems properly.

By focusing on observability, Yoma Fleet is not just improving the performance and reliability of its products and services —we’re also making sure we can proactively address issues before they impact our customers. This is all part of our commitment to delivering top-tier solutions that meet the evolving needs of our clients.

Yoma Fleet: Use Cases

Unified Observability Design:

Consolidating multiple sources (metrics, traces, logs, events) into one centralized, observable platform

Integrating alerting systems for proactive response

Operational Processes:

Monitoring → Analyzing → Troubleshooting → Decision-making → Application health insights

Resolving issues by breaking down complex operations into smaller, simpler tasks with better visibility

Image. How Yoma Fleet Observability is unified

Conclusion

As technology evolves, our approach to managing the systems that power our products and services must evolve too. Observability isn’t just a trendy term—it’s a crucial part of ensuring our products and services succeed in today’s fast-paced, complex environment. At Yoma Fleet, we’re dedicated to enhancing our observability capabilities to provide the best possible experience for our customers. By doing so, we’re not just keeping an eye on our systems—we’re gaining the insights we need to continuously improve and innovate.

Love to read more about us? Visit our Engineering at Yoma Fleet here.